Online Safety
Helping children and families stay safe online
Helping your family enjoy technology safely
Not sure where to start when it comes to keeping your child safe online? We get it. That’s why we’ve put together some simple online safety tips and guides to help ensure technology can be enjoyed safely by your family.
Whether your children are doing homework, gaming or discovering their latest passions, we’re here to help you create a set up that works for your whole family.
Samsung Kids
Give children a safe and fun online environment, where they can begin to learn about the digital world, using a shared or adult Samsung device.
• Let your child enjoy educational games and activities
• Manage their digital habits and screen time, from day to night
• Set limits on apps, content, camera and contacts
• Add a security PIN for access
Galaxy for Families
Use our parental controls to keep children and teens safe when using their own Samsung device.
• Create a Samsung Child Account
• Manage access to websites, apps, downloads and in-app purchases
• Set up location sharing, screen time limits and file share limits
• Includes the Google Family Link app to manage Google search access and more
Quick guides to our other safety features
Whichever device or products you and your family use, discover their smart and easy-to-use safety controls.
SOS Messaging and more
Galaxy smartphones and wearables allow you or your children to reach out for help and raise an SOS emergency alert.
Parents and guardians can manage call and text filters, monitor permissions for camera, microphone and location of a device, and locate missing devices. They can also create secure folders to keep any files, images or apps private in a separate secure folder.
Smart TVs
Our Smart TVs have built in parental controls to help you manage what your children can access.
It’s simple to make sure children are only watching age-appropriate content by blocking programmes by rating or restricting access to certain apps.
Smart fridges
Our Samsung Family Hub Fridges come with a Wifi-enabled touchscreen and controls so you can connect with your family, stream music or mirror a compatible TV.
It’s easy to manage security controls and set restrictions on Family Hub features and apps to make it safer for the whole family to use.
More help from our trusted partners
Google Family Link
Google Family Link lets you manage screen time and content access across Google services. Find the app and manage its settings in our Samsung Child Accounts.
The Online Together Project
We’re helping to make talking to young people about online safety simpler. Together with our partner, Internet Matters, we’ve developed a series of interactive educational tools to encourage open conversations about online safety between families. The tool offers age-specific information and advice on topics such as tackling online hate and gender stereotypes online.
Safer Internet Day
Samsung has proudly supported Safer Internet Day since 2017 by campaigning to raise awareness on the importance of online safety through digital campaigns and workshops in store. Discover how you can get involved.
Friendly WiFi
Every Samsung Experience Store in the UK is certified with the Friendly WiFi mark. This government-initiated standard for public WiFi ensures that filters are in place to block harmful content.
Frequently Asked Questions
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How else can I keep my child safe online?In addition to our parental controls and educational resources, our partner Internet Matter offers an ABC Online Safety Checklist, designed to help parents remember the top 3 things they need to consider to keep their child safe online. These are A – Activate parental controls, B – Balance screen time, and C – Check and chat with children. Find out more here.
You can also check out ‘My Family’s Digital Toolkit’ from Internet Matters which helps parents and carers find the right online safety advice for their child. It takes about 8 minutes to create, and asks you questions about the apps and platforms your child uses, any needs they have and your concerns to then produce a downloadable toolkit that can be sent directly to your email. Find out more here. -
What social media advice is there?If you choose to allow your child to download social media apps, there are parental controls/privacy settings available to set up on each platform. Internet Matters have created a hub of advice to help your family navigate the risks and rewards that social media can bring. Find out more here.
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What gaming advice is there?If you choose to allow your child to download social gaming apps, there are parental controls/privacy settings available to set up on each platform. Internet Matters have created an online gaming advice hub where you can find the latest advice to understand the world of online gaming and encourage young people to game safely and responsibly online. Find out more here.
Need more help?
Need more advice or a hand setting up devices for children and teens to enjoy safely? Our advisors are ready to help. Pop into one of our stores or get in touch with us.
Visit: www.samsung.com/uk/support/contact
Call us: 0333 000 0333
Live Chat: www.samsung.com/uk/support/chat-members
Sign Language Support: www.samsung.com/uk/support/contact/accessibility
