We are aware that some Galaxy smartphones with an older operating system (Android 12), such as the Galaxy S10 series, have experienced a repeated boot error when updating to the latest version of the SmartThings app.
We stopped updating the SmartThings app as soon as we were informed of this error and are working on a solution as a matter of urgency.
Customers who are experiencing this issue should contact their nearest
Samsung Service Centre for assistance
We sincerely apologise for the inconvenience this may have caused.