SmartThings
SmartThingsSolutions & Tips
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How to use the device
How to set up a voice assistant on home appliances with SmartThings
Learn how to set up a Google Home, Bixby and Amazon Alexa voice assistant on a Samsung home appliance with SmartThings.
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Galaxy SmartTag
Use the Samsung Galaxy SmartTag and SmartTag+
FAQ for Samsung Mobile. Find more about how to use the Samsung Galaxy SmartTag and SmartTag+ with Samsung Support.
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How to use the device
How to add my Samsung Soundbar to the SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to add my Samsung Soundbar to the SmartThings app with Samsung Support.
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Galaxy SmartTag
About the Galaxy SmartTag+
FAQ for Apps & Services. Find more about the Galaxy SmartTag+ with Samsung Support.
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Connecting the device
Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
Learn how to connect & use the Samsung SmartThings App with Google Home & Alexa. Find out how to control lighting, plugs, thermostats, locks & more.
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Galaxy SmartTag
Connect my Galaxy SmartTag with my smartphone
FAQ for Apps & Services. Find more about connect my SmartTag with my smartphone with Samsung Support.
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How to use the device
How to install and use the SmartThings app on my iPhone
FAQ for Apps & Services. Find more about how to install and use the SmartThings app on my iPhone with Samsung Support
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SmartTings Find
How to add & invite new friends & family to SmartThings Find
Learn how to add & invite new friends & family to SmartThings Find. Once setup you will be able to share device locations on SmartThings Find.
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SmartTings Find
How to remove a device and appliance from SmartThings Find
Follow our guide & instructions if you want to remove a device or appliance that you no longer own from SmartThings Find.
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Security/Privacy
How to create and use a passkey
Find out how to set up and use Samsung Passkey on your Galaxy phone with our easy guide and instructions.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Find out how to use Samsung SmartThings Find to locate a lost Galaxy S Pen Pro with our easy guide and instructions.
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Sync
How to synchronise OneDrive with your Galaxy device
Find out how to synchronise OneDrive with your Samsung Galaxy Smartphone My Files App using our easy guide and instructions.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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How to use the device
How to calibrate your TV screen with SmartThings
Discover how to calibrate your TV screen with SmartThings
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How to use the device
Invite members using the SmartThings app
Find out how to invite members using the SmartThings app.
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How to use the device
Use Routines in SmartThings
Find out how to use Routines in the SmartThings app
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SmartTings Find
Use SmartThings Find with the SmartThings App
FAQ for Samsung Mobile. Find more about how to use SmartThings Find with the SmartThings App with Samsung Support.
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How to use the device
Set up the SmartThings app on your phone
FAQ for Samsung Mobile. Find more about how to set up the SmartThings app on your phone with Samsung Support.
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How to use the device
Add and manage devices and appliances in SmartThings
You can add your smart devices to the SmartThings app to control and monitor them with ease. You can also remove devices that you’re no longer using.
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How to use the device
How to add my TV to the SmartThings app
FAQ for Samsung apps & services. Find more about 'How to add my TV to the SmartThings app' with Samsung Support
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How to use the device
What to do when the SmartThings app fails to add my TV?
FAQ for Samsung Apps & Services. Find more about What to do when the SmartThings app fails to add my TV with Samsung Support.
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Connecting the device
Devices connected to my SmartThings hub appear offline
FAQ for Apps & Services. Find more about devices connected to my SmartThings hub appear offline with Samsung Support.
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Connecting the device
Connecting Bluetooth devices to your phone with SmartThings
With the SmartThings app, you can monitor & control your smart devices or appliances right from your phone. Learn how to connect using Bluetooth.
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Connecting the device
Unable to control or see devices registered in the SmartThings app
FAQ for Apps & Services. Find more about unable to control or see devices registered in the SmartThings with Samsung Support.
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How to use the device
How to register my device on the SmartThings when it says it is already connected
FAQ for Apps & Services. Find more about how to register my device on the SmartThings when it says it is already connected with Samsung Support.
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How to use the device
How to change the owner of a device registered on the SmartThings app
FAQ for Apps & Services. Find more about how to change the owner of a device registered on the SmartThings app with Samsung Support.
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SmartTings Find
Use SmartThings on your Windows 10 and 11 PC
FAQ for Apps & Services. Find more about use SmartThings on your Windows 10 and 11 PC with Samsung Support.
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SmartThings for WATCH
About SmartThings for the Galaxy Watch
FAQ for Apps & Services. Find more about SmartThings for the Galaxy Watch with Samsung Support.
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SmartThings for WATCH
About SmartThings for Watch
FAQ for Apps & Services. Find more about SmartThings for Watch with Samsung Support.
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SmartThings Life
How to register home appliances in the SmartThings app
FAQ for Apps & Services. Find out how to register home appliances in SmartThings app with Samsung Support.
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SmartThings Life
Features of the SmartThings services
FAQ for Apps & Services. Find more about features of the SmartThings services with Samsung Support.
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How to use the device
How to manage device locations & rooms in the SmartThings App
Discover how to manage device locations & rooms in the SmartThings App - organise your devices & smart hubs based on where they are in your home.
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How to use the device
Will SmartThings data be deleted if I factory reset my smartphone?
When you perform a factory data reset on your smartphone, all SmartThings data registered on the device will be reset.
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SmartTings Find
How to find Galaxy SmartTag+ with SmartThings Find & Camera
FAQ for Apps & Services. Find more about How to use Find Using Camera to find my Galaxy SmartTag+ with Samsung Support.
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Troubleshooting
Samsung apps stop working
If your Samsung Apps are not working, you can find resolutions here.
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SmartThings Life
How to use SmartThings Energy and PeakSave
Find out how to save on energy costs with Samsung Smart Things peak save and British Gas
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SmartThings Life
How to set up SmartThings Energy’s Auto Demand Response
Find out more on how to set up SmartThings Energy and Demand Response
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SmartThings Life
How to use the SmartThings scan care labels and detergent features
Find out how to use the scan care labels and scan detergent feature using the SmartThings app.
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General
What are the benefits of having a Samsung account?
Learn more about the benefits of having a Samsung account.
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How to use the device
What is the SmartThings Map View?
Find out how the SmartThings 3D Map View feature can help manage your smart appliances in and around the home.
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How to use the device
Control your TV or Soundbar by connecting Google Home, Bixby, or Alexa
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.