Certified care by
Samsung experts
Introducing Samsung Care+ and Samsung Care+ Premium
Get even more protection for your home appliances and TV, starting from just $2/month*!
Enjoy enhanced benefits with Samsung Care+ Premium , applicable for a variety of home appliances, offering total warranty coverage for up to 5 years at additional $2/month*.
Key benefits at a glance
Check out Samsung's comprehensive services at a glance, delivered by authorised technicians for optimal appliance performance
| Samsung Care+ | Samsung Care+ Premium POPULAR | |
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| Extended warranty* covering up to 5 years |  |
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Standard SmartThings Report - General Usage - Energy Usage - Estimated Electricity Bill |
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Enhanced SmartThings Report⧧ - Standard SmartThings report - SC+ Premium Coverage Duration |
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Maintenance Service Home Visit by Samsung Certified Technicians - Health Check and Diagnosis - Cleaning Services |
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Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Device diagnosis, include gas leakage check
Maintenance service
Cleaning include filter, blower, water tray, draining pipe, evaporator coil
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Device diagnosis, include door / leg alignment
Maintenance service
Cleaning of back cover & compressor coil
Complimentary service accessory
Water filter replacement, applicable for RF65DG9HC4B1SS, RF49C5103B1/SS, RF49C5103S9/SS
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Identify potential issues through in-depth device diagnosis
Maintenance service
Cleaning of detergent dispenser, debris filter, door area (including gasket)
Complimentary drum cleaning kit
Special detergent for deep cleaning the drum
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Device diagnosis
Maintenance service
Cleaning of heat exchanger, lint filter, door area (including gasket)
Complimentary drum cleaning kit
Special detergent for deep cleaning the drum
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Identify potential issues through in-depth device diagnosis
Maintenance service
Cleaning of detergent dispenser, debris filter, door area (including gasket). Cleaning of heat exchanger, lint filter (for dryer)
Complimentary drum cleaning kit
Special detergent for deep cleaning the drum
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Identify potential issues through in-depth device diagnosis
Maintenance service
Cleaning of product exterior, lint filter, water filter.
Extended warranty
Comprehensive protection plan covering up to 5 years
Health check
Identify potential issues through in-depth device diagnosis
Maintenance service
Cleaning of product exterior and interior (for oven). Cleaning of oil filter (for hood)
Complimentary service accessory
Charcoal filter replacement, applicable for NK36C5070US/UR, NK36C5703TS/SP, NK36CB665WWHSP
How to buy
1. Buy your product from Samsung.com
Choose your new TV or Home Appliance and add it to your cart.
2. Add Samsung Care+ during checkout
Only available for purchase online with an eligible product
3. Finalise your order
Check your order information and complete your purchase on Samsung.com
Choose from our current list of eligible products
Contact us here.
Call 1800-7267864 (1800 SAMSUNG) or
start a live chat with us here
Make a claim or check your coverage.
For more information, go to www.samsung.com/sg/support/
Frequently Asked Questions
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1. What is Samsung Care+ for Consumer Electronics?Samsung Care+ for Consumer Electronics is a service plan to extend the warranty coverage duration for your consumer electronic product.
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2. What is Samsung Care+ Premium for Consumer Electronics?Samsung Care+ Premium for Consumer Electronics is a service plan with the following benefits
(a) Warranty Coverage Duration Extension
(b) Maintenance Services
(c) Complimentary Service Accessory (for selected models)
(d) Complimentary Drum Cleaning Kit (Only for Washer / Dryer / Washer-Dryer) -
3. What Samsung Consumer Electronics can I purchase Samsung Care+ for?You can purchase Samsung Care+ For Consumer Electronics for the following products:
(a) Washer / Dryer / Washer-Dryer
(b) Refrigerator
(c) Air Conditioner
(d) AirDresser
(e) Hood
(f) Oven
(g) All Television Models -
4. What is the differences between Samsung Care+ for Consumer Electronics versus Samsung Care+ Premium for Consumer Electronics?You can click on “key benefits” on this page for a list of differences.
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5. I have recently purchased a Samsung Consumer Electronics but did not purchase Samsung Care+. Can I purchase it at a later date?No, we encourage you to purchase Samsung Care+ for Consumer Electronics or Samsung Care+ Premium for Consumer Electronics with your eligible products at the same time.
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6. When does the coverage begin?Samsung Care+ for Consumer Electronics or Samsung Care+ Premium for Consumer Electronics service coverage begins from the date of delivery of your product.
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7. Do I have to pay a fee when I submit a service request for my product?There are no additional fees for the eligible benefits for Samsung Care+ for Consumer Electronics or Samsung Care+ Premium, as long as the service plan is active. To find out more about the benefits, please refer to our Terms and Conditions for more details.
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8. Can I renew Samsung Care+ for my eligible products once coverage ends?Unfortunately, Samsung Care+ for Consumer Electronics or Samsung Care+ for Consumer Electronics is not available for renewal once your purchased coverage ends.
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9. Can I cancel Samsung Care+ for Consumer Electronics?No, unfortunately no cancelation or refund will be provided.
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10. What is not covered under Samsung Care+ Premium for Consumer Electronics?Any loss as result of abuse, negligence, pre-existing conditions, rust, corrosion, theft, flood, wind or unusual atmospheric conditions, and any loss covered under a manufacturer’s warranty. Please refer to our Terms and Conditions for a complete list of exclusions.
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11. How can I request for the benefits or services for my Samsung Care+ For Consumer Electronics?Please call our hotline at 1800 SAMSUNG or start a live chat with us here to request for the services.
* Selected models only. Promotion period end date: 31 June 2025. Prices for Samsung Care+ and Samsung Care+ Premium plan add-on vary by model. The stated lowest price of applies only to the Samsung Care+ add-on, and does not include any other products or services. Please note that once payment is made, this add-on cannot be cancelled.
⧧ Requires installation of SmartThings App on compatible Android or iOS device, with Android 6.0 and higher or iOS 10.0 and higher, and Wi-Fi® connectivity to the mobile device. Wi-Fi® connection and Samsung account login are required.
