Enjoy up to $690 of savings**
.
What's new
Intuitive. Personalised.
Meet your personal sleep trainer.
Widen your view. Capture every detail.
Switch to Galaxy
From iOS to Samsung
Experience it on your phone
Enjoy the power of connectivity
Frequently Asked Questions
Check out the FAQs below.
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How do I buy the new Galaxy S Series?Go to https://www.samsung.com/sg/smartphones/galaxy-s25-ultra/buy/ and select the product you wish to purchase and click on “Buy now".
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What should I do if I'm having trouble placing an order?For any technical difficulties on our website, please call ☎ 1800-7267864 (1800 Samsung) and select option 8 for assistance. Our Customer Care Team is available 24 hours daily.
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How to trade in my old device and save on my new Galaxy?a) Add your desired device to your Cart and request to Trade In.
b) Fill in the details of your Trade In device brand, model and capacity.
c) Answer the diagnostic questionnaire based on the condition of the Trade In device to obtain the Trade In value.
d) Trade-in value and Token value (if any) is deducted from the new device value.
e) Proceed with ‘Checkout’ and make payment.
f) Your order has been placed and your new device will be delivered to you shortly using our courier service.
g) Upon one (1) working day after receiving new device, Customer Support shall contact you to verify your details and schedule a pick-up of your Trade In device. You are required to hand over your Trade In device within three (3) business days upon receiving new device.
h) Final verification is carried out during device pick up. Should the courier staff find any major mismatch between the actual and declared condition of the device, the courier staff will not proceed with the collection of the old device. You will be charged back the Trade In value and Token value (if any). Find out more information at https://www.samsung.com/sg/shop-faq/trade-in/ -
How to enjoy 0% instalments payment option?Enjoy interest-free monthly instalment options during checkout when the value is above $500, using:
- UOB & OCBC credit cards: 6, 12, 24, 36 months' tenure. Find out more information at https://www.samsung.com/sg/shop-faq/payment-and-financing/what-are-the-available-financing-programs/
҂Promo valid from 30 May 2025 to 4 July 2025 (the “Promo Period”).
The $180 e-voucher (the “E-Voucher”) may be used to purchase selected Galaxy Watch, Galaxy Buds, and Galaxy Ring devices and accessories only. If the value of your order is less than the value of the E-Voucher, the remaining value of the E-Voucher shall be forfeited. If the value of your order exceeds the value of the E-Voucher, the outstanding amount is payable by you. The E-Voucher must utilised for and together with the purchase of your Galaxy S25 Edge and redeemed prior to checkout. If the E-Voucher is not utilised during the Promo Period, it will be forfeited. Trade-in values are only applicable for devices eligible for trade-in.
Trade-in values: (i) are based on prevailing values on the date of trade in; and (ii) may vary depending on the condition of the relevant device(s). Unless otherwise stated, specified trade-in values & trade-in offers are valid between 30 May 2025 and 30 June 2025, via Samsung Online Store and Samsung Shop App only. Samsung reserves the right to amend the list of eligible devices and/or trade-in values at any time without prior notice.
*Promo valid until 6 June 2025.
