What you can do when your tv doesn’t have sound or the speakers make weird noises

Step 1. If the TV does not make any sound, press the Volume + button from the remote control to level up the volume 

Step 2. If the TV is connected to an external device, verify the volume of the external device (For example, turn up the volume of the decoder from the remote control)

If the sound reveals a problem, you can re-start the sound of the TV 

Step 1. Press the home button in the remote control

Step 2. Select Settings to acces the TV menu

Step 3. Go to Sound > Expert Settings > Sound Restart

If the problem continues, it is posible that is necessary to update the software

Step 1. Press the Home button in the remote control

Step 2. Select Settings to Access the TV Menu

Step 3. Access the Technical Support Option > Software Update 

Step 4. if your TV counts with a newer versión of the software, follow the steps to go through the update 

You can restablish all Settings of your TV to the predetermined settings of factory value

Go to Menu > Settings > All Settings > General and Privacy > Restart

Enter the Security Pin (0000) and then, select Restart. It Will stablish all configurations of the TV. The Tv then Will turn off and turn on automatically to show the Initial Settings Screen