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Connecting my TV to the Internet

Last Update date : Jun 06. 2025

Connecting your Samsung TV gives you access to online services and SMART features. By connecting your TV to Wi-Fi or a wired network, you can download apps, stream your favorite shows, search for information online, and more.

Connect to the Internet using Wi-Fi

Connecting to Wi-Fi is the easiest and most seamless way to access the Internet on your TV. Make sure you have your wireless network name (SSID) and password before trying to connect.

Step 1. Use the directional pad on your TV remote to select Settings, then select General > Network.

Step 2. Select Open network settings and select the name of your Wi-Fi network.

Step 3. Enter the network password, if prompted, select Done, and then select OK.

Note:

The 2018 NU7100/NU710D, NU7200, and NU7300/NU730D only support 2.4 GHz networks. They will not detect 5 GHz networks. This will cause your Wi-Fi network to not appear in the list.

Connect to the Internet using a wired network (Ethernet)

1 Connect the LAN cable that can go from the External Modem, IP Router + External Modem or Direct LAN Wall Connection to your Samsung Smart TV.

1. Módem externo

2. Enrutador IP + Módem externo

3. Conexión LAN en pared

2 On your Samsung Smart TV Enter the General configuration menu and select the Network section.

3 Within the Network section Menu, select the Open network configuration option.

4 Once the network configuration is opened, the TV will ask you to select the Type of network you want to connect to, you must select Cable.

5 Selecting the Cable option, the television will connect directly to the network provided by your internet provider through the modem.

6 If the connection is not made directly, you will have to check the physical conditions of your LAN cable, as it may be damaged or poorly connected. If not, the problem could refer to your internet provider and it will be necessary to contact the provider.

How to find the MAC address on your Samsung TV

To find the MAC address on your Samsung Smart TV, open the Settings menu, select Support, and then select About this TV or Contact Samsung. You may need to scroll down to display the MAC address.

Make a diagnosis with Smart Hub

Do a brief diagnosis with your Smart TV by entering Smart Hub where you can do a self-diagnosis and find a solution. Press the left button on the TV remote control and then select Settings to display quick settings options. Quick settings can be used to configure frequently used functions.

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