Effective: April 1, 2025

This Terms and Conditions of Use (“Terms and Conditions”) is entered into by and between Samsung Electronics Co., Ltd. (“Samsung”, “us”, “we”, “our”) and you (“you”, “your”, “Customer”) for the provision of access to Samsung Display Solutions Download Center’s website https://www.samsung.com/global/displaysolutions-download (“Samsung Display  Solutions Center”). These Terms and Conditions do not cover the sale of our Products by third parties to you.

Please read these Terms and Conditions carefully and understand them before downloading any materials from the Websites. You should understand that by downloading any of our materials from the Websites, you accept these Terms and Conditions. If you refuse to accept these Terms and Conditions, you will not be able to download and/or utilise any materials from the Websites. You may print a copy of these Terms and Conditions for future reference.

• 1.1. In this document:

a. We, Samsung Electronics Co., Ltd. (“we”, “our”, or “Samsung”), together with our affiliates, provide a variety of features, apps, and services that you can enjoy with our TVs and other display products, and these Terms and Conditions (“Terms”) will cover your use of the Services.

b."Service" means services provided by us or any third party designated by us under this Samsung Display Solutions Center(https://www.samsung.com/global/displaysolutions-download).

• 1.2. Your use of the Services is subject to these Terms and Conditions and any other terms and conditions applicable to you from time to time, including but not limited to, Samsung's Privacy Policy available at the Samsung Display Solutions Center and all other documents referred to in this document (all such terms and conditions collectively constituting the "Terms of Use").

• 1.3. You should read the Terms of Use carefully. The Terms of Use is a legally binding agreement between Samsung and you in relation to the Services and your use of the Services.

• 2.1. You must accept the Terms of Use in order to use the Services, and may not use the Services otherwise. It is important for you to read and understand the Terms of Use before accepting them. You should not click accept if there is any term that you do not understand or agree to. Once you accept the Terms of Use, you will be bound by them.

• 2.2. You will accept the Terms of Use by clicking to accept or agree to the Terms of Use via your interface for the Services.

You acknowledge and agree that any translation of the English language version of the Terms of Use provided by Samsung to you is provided for your convenience only, and that the English language version of the Terms of Use will take precedence over the translation in the event of any contradiction between them.

• 4.1. The Services are provided to you by Samsung and in some cases, by Samsung's subsidiaries and affiliated legal entities worldwide (together, the "Samsung Affiliates") on behalf of Samsung. You acknowledge and agree that the Samsung Affiliates are each entitled to provide the Services to you under the Terms of Use.

• 4.2. You acknowledge and agree that there may be non-material changes to the form and nature of the Services provided from time to time without prior notice to you.

• 4.3. You acknowledge and agree that Samsung may (in its sole discretion) suspend or cease providing the Services (or any part of the Services).

• 4.4. You acknowledge and agree that Samsung may, on a commercially reasonable ground, disable your access to your account for the Services, in which case, you may be prevented from accessing the Services, your account details and any files or other content contained in your account.

• 4.5. You acknowledge and agree that Samsung may, at any time and in its sole discretion, set a limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of the Services (or any part of them). Without limiting Samsung's rights under Clause 4.3 and Clause 4.4, Samsung may suspend your access to the Services if you exceed any such limit set from time to time.

• 4.6. You may stop using the Services at any time without prior notice to Samsung.

• 5.1. You agree to use the Services as being permitted by: (a) the Terms of Use; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

• 5.2. You must not access (or attempt to access) any of the Services other than through the interface for the Services made available by Samsung.

• 5.3. You must comply with all instructions made available to you in connection with the Services.

• 5.4. Certain Services may automatically download and install updates from time to time from Samsung. Such updates may be in various forms, including bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit Samsung to deliver such updates to you) as part of the Services.

• 5.5. You must not engage in any activity that causes interference with or disruption to the Services or any servers or networks that are connected to the Services.

• 5.6. You must not reproduce, duplicate, copy, sell, trade or resell the Services (or any part of them).

• 5.7. To the extent permitted by law, you are solely responsible for any breach of your obligations under the Terms of Use and for the consequences of any such breach, including any loss or damage which Samsung or any third party may suffer. Samsung will have no responsibility to you or to any third party in respect of such breach.

• 6.1. You are responsible for maintaining the confidentiality of your passwords for all accounts used by you to access the Services. You acknowledge and agree that you are solely responsible to Samsung for all activities that occur under all such accounts.

• 6.2. You must notify Samsung by email to displaysolutions@samsung.com immediately upon becoming aware of any unauthorised use of any of your passwords or accounts.

• 7.1. You acknowledge that all content that is accessible as part of or via the use of the Services (including audio and sound files, data files, images, music, photographs, software, videos and written text) ("Content") is the sole responsibility of the originator of such Content. Such Content may include content in the form of advertisements or other sponsored Content.

• 7.2. You acknowledge and agree that the Content may be protected by proprietary or intellectual property rights of third parties. You must not modify, rent, lease, loan, sell, distribute or create derivative works based on any Content (either in whole or in part).

• 7.3. Samsung may (but is not obliged to) pre-screen, review, flag, filter, modify, refuse or remove any or all Content from the Services.

• 7.4. You acknowledge that you use the Services understanding the risk that you may find some Content to be offensive, indecent or objectionable.

• 8.1. You acknowledge and agree that Samsung (or Samsung's licensors) owns all legal right, title and interest in and to the Services, including all intellectual property rights (existing anywhere in the world and whether registered or not) which subsist in the Services.

• 8.2. You acknowledge that the Service may contain information which is confidential to Samsung and agree not disclose such information without Samsung’s prior written consent.

• 8.3. Nothing in the Terms of Use gives you any right to use any of Samsung's trade names, trademarks, service marks, logos, domain names, or other distinctive brand features. To the extent that you are entitled to such use under a separate written agreement with Samsung, such use must be in compliance with that agreement, any applicable provisions of the Terms of Use, and Samsung's brand feature use guidelines as updated from time to time.

• 8.4. You must not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which are affixed to or contained within the Services.

• 8.5. You must not use any trade mark, service mark, trade name, logo of any person in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

• 9.1. Samsung grants to you a personal, revocable, worldwide, royalty-free, non-assignable and non-exclusive licence to use the Services as provided by Samsung ("Licence"). The Licence is granted for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Samsung, in the manner permitted by the Terms of Use. You may not allow any other person to use the Services and may not use the Services to provide services to any other person.

• 9.2. You may not (and may not permit any other person to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Services (or any part of it), unless this is expressly permitted or required by law, or expressly permitted by Samsung in writing.

• 9.3. You may not assign, grant a sub-license of, or grant a security interest in or over, the Licence or any rights under it, loan or lease the Services, or otherwise transfer the Licence or any rights under it, to any person.

• 9.4. Except for your limited right to use the Services under the Licence, Samsung retains all rights in and to the Services.

• 10.1. The Services may include links to other websites, content and resources. Samsung may have no control over such websites, content or resources which are provided by third parties ("Third Party Content").

• 10.2. You acknowledge and agree that Samsung is not responsible for the availability of any Third Party Content, and does not endorse any advertising, products or other materials on or available via Third Party Content.

• 11.1. “Confidential Information” shall mean any information that is transmitted by Samsung to You in connection with the Services and, if in written form, is Marked “Partners Only”, “Proprietary”, “Confidential” or with similar legend by Samsung before being furnished to You or, if disclosed orally or visually, identified as confidential at the time of disclosure and confirmed in writing to You within fifteen (15) days of such disclosure.

• 11.2. You hereto shall use the same degree of care, but no less than reasonable care, to avoid disclosure or use of the Confidential Information as You employ with respect to Your own Confidential Information of like importance. You will limit the disclosure of such Confidential Information to such employees with a legitimate need to know in connection with the Service, provided that such employees are informed of the confidentiality obligations herein and are subject to written confidentiality agreements with confidentiality obligations no less restrictive as those set forth herein. You will be responsible for any improper disclosure or use of Confidential Information by Your employees to whom You disclose such Confidential Information. You shall have all its departing employees who have had any access to Samsung’s Confidential Information return all confidential or proprietary information or trade secrets that they have culminated while employed by You.

• 11.3. The provisions of this Clause 11 shall survive any termination or expiration of this Terms of Use.

• Samsung may make changes to the Terms of Use from time to time for security, commercial or legal reasons. When these changes are made, you will be notified by making a copy of the Samsung Display Solutions Center. You may end this Terms of Use at any time if you do not agree to the amended Terms of Use.

• 13.1. The Terms of Use will remain in force until terminated by either you or Samsung in accordance with this Clause.

• 13.2. You may terminate this Terms of Use at any time by: (a) providing notice of cancellation in writing to Samsung at the address set out in Clause 1; and (b) closing all of your accounts for the Services.

• 13.3. Samsung may terminate this Terms of Use at any time:

a. immediately if you have breached any provision of the Terms of Use (or have acted in manner which clearly indicates that you do not intend to, or are not able to comply with the provisions of the Terms of Use);

b. immediately if Samsung is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful);

c. upon thirty (30) days’ notice, if the partner with whom Samsung offered the Services to you has terminated its relationship with Samsung or ceased to offer the Services to you; or

d. upon thirty (30) days’ notice, if the provision of the Services to you by Samsung ceases to be commercially viable (in Samsung's sole opinion).

• 13.4. Upon termination of the Terms of Use, all of the legal rights, obligations and liabilities that you and Samsung have benefited from, been subject to, or which have accrued during the term of the Terms of Use or are expressed to continue indefinitely, will be unaffected by such termination.

• 14.1. Nothing in these terms, including this Clause and Clause 15, excludes or limits Samsung's warranty or liability for losses which may not be lawfully excluded or limited by applicable law. If the laws in your jurisdiction do not allow the exclusion of certain warranties, terms or conditions or the limitation or exclusion of liability for loss or damage caused by negligence, breach of contract or breach of implied terms, or incidental or consequential damages, only the limitations which are lawful in that jurisdiction will apply to you and Samsung's liability will be limited to the maximum extent permitted by law.

• 14.2. Samsung will use commercially reasonable effort to ensure that the services are available to you without undue disruption, interruption or delay. If there is a disruption, interruption or delay, Samsung will use commercially reasonable endeavors to ensure that it is kept to a minimum.

• 14.3. In particular, Samsung, the Samsung affiliates, and its licensors do not represent or warrant to you that:

a. your use of the services will meet your requirements;

b. any information obtained by you as a result of your use of the services will be accurate or reliable; or

c. defects in the operation or functionality of any software provided to you as part of the services will be corrected.

• 14.4. You acknowledge and agree that any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.

• 14.5. No advice or information (whether oral or written) obtained by you from Samsung on or via the services will create any warranty or condition not expressly stated in the terms of use.

• 15.1. Nothing in these terms shall exclude or limit Samsung’s liability or limit Samsung’s liability for (i) death or personal injury; (ii) fraud, or (iii) anything which cannot be limited or excluded by applicable law.

• 15.2. Subject to Clause 15.1 above, Samsung shall not be liable to you, whether in contract, tort (including negligence) or any theory of liability, and whether or not the possibility of such damage or losses has been notified to Samsung, for:

a. any indirect, incidental, special or consequential damages; or

b. any loss of income, business, actual or anticipated profits, opportunity, goodwill or reputation or (whether direct or indirect); or

c. any damage to or corruption of data (whether direct or indirect); or

d. any loss or damage as a result of:

I. any changes to the Services, or any permanent or temporary cessation in the provision of the Services (or any part of them);

II. your failure to provide Samsung with accurate account information; or

III. your failure to keep your password or account details secure and confidential.

• 16.1. Samsung intends to rely upon only the written terms set out in the Terms of Use and not any representations made elsewhere, directly to you by any of our employees. You must read the Terms of Use carefully and should contact Samsung and must not use the Services if the terms include things that you do not wish to agree to. In that way any confusion about what you and Samsung are expected to do can be avoided.

• 16.2. You agree that Samsung may provide you with notices (including notices relating to changes to the Terms of Use), by email, ordinary mail, or postings on or via the Services.

• 16.3. You agree that if Samsung does not exercise or enforce any legal right or remedy which is set out in the Terms of Use, or which Samsung has the benefit of under any applicable law, this will not be construed as a formal waiver of Samsung's rights or remedies and that such rights or remedies remain available to Samsung.

• 16.4. If any provision of this Terms of Use is invalid, as determined by a court of law having the jurisdiction to decide on this matter, then that provision will be removed from the Terms of Use without affecting the remaining provisions of the Terms of Use, which will continue to be valid and enforceable.

• 16.5. You acknowledge and agree that each Samsung affiliated company shall be a third-party beneficiary to the Terms of Use and shall be entitled to directly enforce, and rely upon, any provision of the Terms of Use which confers a benefit on (or rights in favor of) them. Subject to the foregoing, no other person shall be a third-party beneficiary to the Terms of Use. For the purposes of the Terms of Use, an affiliated company of Samsung is any company, corporation, firm, partnership or other entity that is controlled by Samsung or is under common control with Samsung; the term "controls" and "controlled" meaning the ability to direct the management of the relevant entity.

• 16.6. You may not transfer, assign, charge or otherwise dispose of the Terms of Use which is personal to you, or any of your rights or obligations arising under it, without our prior written consent. We will not refuse to give consent without good reason.

• 16.7. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Terms of Use that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks, the acts, decrees, legislation, regulations or restrictions of any government. Our performance under the Terms of Use is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Terms of Use may be performed despite the Force Majeure Event.

• 16.8. The Terms of Use and your relationship with Samsung under the Terms of Use shall be governed by the laws of the Republic of Singapore without regard to its conflict of law provisions. You and Samsung agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore to resolve any legal matter arising in relation to the Terms of Use. Notwithstanding the foregoing, you agree that Samsung may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.