Eligible 2024 Neo QLED 8K TVs

Trade-Up in 3 easy steps

Why Samsung Trade-Up?

Why buy from Samsung.com?

Frequently Asked Questions

  • What is the Samsung TV Trade-Up Program?

    The Samsung TV Trade-Up Program allows customers purchasing a new TV to trade-up their old TV and receive a promotional trade-up credit toward the purchase of their new TV. Click here for the Samsung TV Trade-Up Program Terms and Conditions.
  • When you purchase a new Samsung TV through https://www.samsung.com/ca (“New TV”) and decide to trade-up your used TV (“Old TV”), we will provide you with a Promotional Trade-Up credit. Once you’ve selected the trade-up option, the promotional Trade-Up Credit will be applied to the purchase price of your New TV at time of checkout. Before the shipment of your New TV, we’ll send you a reminder to prepare your Old TV for pickup. The pickup of the Old TV would be done at the same time as the delivery of your New TV.
  • No – you should only make the Old TV available for pick up, and if you no longer need any of the accompanying Old TV accessories, you can discard the accessories in accordance with your local recycling regulations. You will not get any additional credits for returning packaging or accessories.
  • The pickup of the Old TV will be done at the time of delivery of your New TV. If your Old TV is not ready or present at the time of delivery of your New TV, we will be unable to deliver your New TV to you. You will be asked to contact Samsung Customer Service to re-schedule the delivery of your New TV once your Old TV is ready for pickup. Please note, a delivery re-attempt charge will be applied by Samsung.
  • If you are refusing the delivery of your New TV for any reason, we will be unable to pick up your Old TV. Please contact Samsung Customer Service so we can guide you with the next steps.
  • The Old TV will be transported to an appropriate facility and disposed of in accordance with the recycling regulations.
  • When you hand over your Old TV to us, your Old TV will be disposed of in accordance with the recycling regulations and cannot be returned to you for any reason.
  • In the event that you decide, after you purchase your New TV, but prior to the delivery of your New TV, that you don't want to trade-up your Old TV, then Samsung will charge you for the amount of the Promotional Trade-Up Credit (plus applicable taxes) that was applied to your order for your New TV. We would need to use the same payment method that you used when you completed your initial order of your New TV. Please contact Samsung Customer Service to update your order.
    In the event that you decide that you don't want to trade-up your Old TV at the time of delivery of your New TV, then we will be unable to deliver your New TV to you until your order is updated. You will be asked to contact Samsung Customer Service to update your order. Samsung will charge you for the amount of the Promotional Trade-Up Credit (plus applicable taxes) that was applied to your order for your New TV and re-schedule the delivery of your New TV. Please note, a delivery re-attempt charge will be applied by Samsung.
  • In the event you wish to return your New TV, then our regular return policy applies (available here). In the event your return your New TV, your Old TV will not be returned to you for any reason and no compensation will be provided for your Old TV.

Terms and Conditions

Some conditions apply. Offer valid from October 4, 2024 at 12:00 AM EST to January 2, 2025 at 11:59 PM EST (the “Offer Period”). Offer available at the Samsung Shop App, and online at www.samsung.com/ca.

Purchase an Eligible Samsung TV (as listed in the table below) and complete the trade-in of an Eligible Trade-in TV (as defined below) to receive up to $300 off the MSRP.

Eligible Samsung TVs:

SKU

Description

MSRP

 Trade-in Savings

QN65QN800DFXZC

Samsung 65" Neo QLED 8K TV

$4,499.99

$200.00

QN65QN900DFXZC

Samsung 65" Neo QLED 8K TV

$6,499.99

$200.00

QN75QN800DFXZC

Samsung 75" Neo QLED 8K TV

$5,999.99

$300.00

QN85QN800DFXZC

Samsung 85" Neo QLED 8K TV

$7,999.99

$300.00

QN75QN900DFXZC

Samsung 75" Neo QLED 8K TV

$8,099.99

$300.00

QN85QN900DFXZC

Samsung 85" Neo QLED 8K TV

$10,799.99

$300.00

 

This offer is limited to one (1) trade-in TV per Eligible Samsung TV purchased. In order for the trade-in TV to be eligible for this offer (“Eligible Trade-In TV”) it must satisfy any one of the below conditions:

Eligible Trade-In TV can be a TV of any size, make, model or brand and in any condition provided that it: (i) is verifiable in accordance with its serial number, (ii) is owned by the customer; (iii) Serial Number of the device can be validated and has not been removed, altered or defaced; and (iv) the device malfunction or damage, if any, is not due to (A) improper or intentional installation or removal of any parts or components, or (B) improper or intentional equipment modification.

While quantities last. No rain checks. Offer is open to Canadian residents only. Selection and availability may vary. Offer has no cash value. Trade-In credit is based on completing the trade-in of an Eligible Trade-In TV and purchasing an Eligible Samsung TV as detailed above. Cannot be combined with any other offers or promotions except where expressly permitted. Offer may be cancelled or changed without notice. If your Eligible Samsung TV is eligible for return in accordance with our terms and conditions of sale and returned, you will no longer be eligible for the discount amount applied to your transaction. If you return your Eligible Samsung TV is returned, your Eligible Trade-In TV cannot be returned to you. All product(s) that are eligible for return will be subject to a restocking fee equal to 10% of the purchase price of the product(s), plus applicable tax, and delivery fees if charged will be nonrefundable.

© 2024 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. used with permission