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Support Alert

Non-Genuine Samsung Products

Mobile Device/TV & AV/PC & Office/Home Appliance/Storage
Mar 28, 2025
Please be aware that there have been reports of listings on Facebook Marketplace, Gumtree and other Marketplace platforms in which private sellers are advertising mobile phones claiming to be genuine Samsung products. These devices are counterfeit and bear Samsung’s registered trademarks. To avoid purchasing a fake product, we strongly recommend buying only from our official Samsung Online store (https://shop.samsung.com/au/) or authorised retail partners to ensure the authenticity of your Samsung product.

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