How can I troubleshoot charging and battery depletion issues with my Ring?
Last Update date : 2024-10-16
If the battery is not charging properly:
- Ensure that the charging contacts of the Ring and the charging case are in contact with each other.
- Make sure the charger is properly connected to the charging case.
- If the charging contacts are dirty, wipe them with a dry cloth and try charging the battery again.
If the battery depletes faster than expected:
- Avoid exposing the Ring or the battery to very cold or hot temperatures, as this can reduce the useful charge.
- Battery consumption increases when certain features are used.
- Keep in mind that the battery is consumable and its lifespan will shorten over time.
- When not using the Ring, store it in a charged charging case to prevent the sensor from draining the battery.
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